Privacy Policy

Last updated: January 1, 2026

Prime Cargo Logistics LLC ("Prime Cargo," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose and safeguard information when you visit primecargologistics.co, request a quote, or use our logistics services.

1. Information We Collect

Information you provide

• Contact details — name, company, email address and phone number submitted through our quote or contact forms.
• Shipment information — origin, destination, commodity, dimensions, weight and timing needed to price and execute services.
• Account and billing data — information required to set up service agreements and process payments.

Information collected automatically

• Usage data — IP address, browser type, pages viewed and referring URLs, collected via cookies and similar technologies.
• Device data — operating system and general location inferred from IP address.

2. How We Use Your Information

• To prepare quotes and deliver freight forwarding, transportation, warehousing and related services.
• To communicate with you about shipments, account matters and service updates.
• To improve our website, services and customer experience.
• To comply with legal, tax, customs and regulatory obligations.
• To detect, prevent and address fraud, security and technical issues.

3. How We Share Information

We do not sell your personal information. We may share it only as needed to operate our services:

• Carriers and partners — to arrange and complete transportation and customs clearance.
• Service providers — vetted vendors that support payments, hosting, communications and analytics under confidentiality obligations.
• Legal and regulatory authorities — when required by law, subpoena, or to protect our rights and safety.

4. Cookies & Tracking

We use essential cookies to operate the site and optional analytics cookies to understand usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality. See our Cookie Policy for details.

5. Data Security

We maintain administrative, technical and physical safeguards designed to protect your information, including encryption in transit, access controls and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal and recordkeeping obligations (including customs and tax requirements), resolve disputes and enforce agreements.

7. Your Rights & Choices

• Request access to, correction of, or deletion of your personal information.
• Opt out of marketing communications at any time via the unsubscribe link or by contacting us.
• Residents of certain states (including Texas and California) may have additional rights under applicable privacy laws.

To exercise any right, contact us using the details below. We will respond within the timeframe required by applicable law.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date reflects the most recent revision. Material changes will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Prime Cargo Logistics LLC
3609 Park Hill Drive, Fort Worth, TX 76109
Phone: +1 (817) 919-9659
Email: privacy@primecargologistics.co